They value being able to go out shopping. They also like being able to furnish their own rooms and feel that the house is comfortable. They told us that they get on well with the staff and feel that they are listened to. People living in the home always tell us that they are happy there. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. It was clear and gave us all the information we asked for. What has this told us about the service? The home sent us their annual quality assurance assessment or AQAA when we asked for it. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. Information we have about how the service has managed any complaints. An advocacy service worked with people who live at Downing House and they sent us a group response to our questions about how they experience living at Downing House. We received completed surveys from six relatives of people who live at Downing House, two independent health or social care professionals and three staff who work at the home. Surveys returned to us by people using the service and from other people with an interest in the service. It also gave us some numerical information about the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. This included: The annual quality assurance assessment or AQAA that was sent to us by the service. What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. Annual Service Review of 6 Service update since the last key inspection or annual service review: The cost of living in this home is arranged by the local authority. The home is managed by Judith Pagett and she is helped in this task by her deputy manager and the rest of the staff team. Each flat also has its own laundry facilities. 2 5 1 1 2 0 0 8 Annual Service Review of 6 Each person has there own bedroom that has an en suite shower and toilet with those people who live in the single flats also having baths included in the en suite facilities. Three of those areas are laid out as flats for up to four people with the other area being further divided into four separate single flats. It is a modern design and inside is divided into four areas. It is situated in the Dothill area of Telford and is owned by the local authority. The registered person may provide the following category of service only: Care Home Only (Code PC) To service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Learning Disabilities (LD) 16 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Downing House is a purpose built building designed to be a home for up to sixteen people who have a learning disability. Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Telford & Wrekin Council Number of places (if applicable): Under 65 Over 65 16 0 The maximum number of service users to be accommodated is 16. The date by which we will do a key inspection: Name of inspector: Deborah Sharman Date of this annual service review: 0 3 1 1 2 0 0 9 Annual Service Review of 6 Information about the serviceĪddress of service: Severn Drive Dothill Telford TF2381530 01952381531 Telephone number: Fax number: Email address: Provider web address: No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. Has this annual service review changed our opinion of the service? It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. ![]() ![]() ![]() We give a quality rating following a full review of the service. Name of Service: Downing House The quality rating for this care home is: The rating was made on: two star good service 2 5 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it.
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